“Going shopping” is dead, Amazon Multiplier effect, US consumers and biometric payments,Albertsons New Flash, Instacart IPO price, Holiday eCommerce sales ,...
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Reports
The changing face of grocery demand. Consumers are increasingly seeking value, healthier products, and convenience, McKinsey.
The global supply chain isn't over. It's reinventing itself, Accenture.
Retail
_ Albertsons Companies launches New Flash, a 30 minute Grocery PickUp and Delivery Service.
_ Around the Clock Convenience, Walmart said it’s expanded its delivery hours with Late night express Delivery.
_ How grocers can overcome operational hurdles of kiosks. Self-service kiosks are taking the grocery industry by storm, but that’s only when stores prepare their teams and budge.
_ “Going shopping” is dead or how stores sucked the fun out of an American pastime.
_ Most US consumers are still not comfortable with biometric payments. 73% of US adults are not at all comfortable with Amazon biometric payments that would allow hand-scan checkout at Whole Foods Market, per CivicScience. That’s 5% points lower than in 2019.
eCommerce
_ Instacart IPO price gets a boost ahead of stock listing day. The increased estimated offering range comes after a successful IPO this week by SoftBank-owned Arm Holdings, but is Instacart’s new IPO price range justified?
_ Etsy seeks to drive more organic traffic through “Share & Save” program.
_ Ebay launches luxury consignment service in Designer handbag category.
_ Five Alibaba product launches and platform enhancements:
Smart Assistant tool.
Upgraded Image Search.
Smart enhancements to Request for Quotation.
Real-time translation in 17 languages.
Alibaba Logistics Marketplace.
_ Deloitte report: Holiday eCommerce sales to grow this season, forecasts total holiday sales (online and offline) of retail and consumer products to total between $1.54 trillion and $1.56 trillion from November to January. The firm estimates 2023 holiday ecommerce sales to grow 10.3% to 12.8% over 2022.
_ Digital shopping will always be better when humans are involved. Regardless of whether a consumer begins online or in-store, there is a comfort in knowing that someone is available to answer questions at every step.
_ Acording FoxIntelligence report, the US eCommerce share evolution: Mix of categories in value.
Social Commerce
_ TikTok Shop officially launches in the US. TikTok’s new online marketplace means you can now buy things right in the app, and TikTok itself will ship them to you. TikTok replaces “Storefront” with “Shop”.
_ Meta is launching its Channels feature globally .
_ Here’s everything you need to know about WhatsApp Channels.
Amazon
_ An Inside look at the “Multiplier Effect” of Amazon and its Sellers.
_ Amazon is introducing new features that make it easier to search for products on mobile. A new search and discovery features, including multimodal search (searching with text plus images), an expansion of its AR efforts and a new “Find-on-Amazon”.
_ Also, Amazon debuts generative AI tools that helps sellers write product descriptions.
_ Amazon's Supply Chain as a Service is a collection of existing physical and online services and some new changes. The most significant change is opening it up to power non-Amazon sales channels.
